Professional Services Options For Your Business
Our polished and prepared implementation process is second to none, ensuring that each and every one of your system implementations is streamlined from start to finish! The Medtel Communications Professional Services team is made up of industry experts who are skilled in the proper steps to deploying telecommunications systems. Whether you are handling the installation in house or prefer to utilize our Pro Services division, the process never varies and promises perfection in execution…every time!
The steps to executing an implementation from sale to end user training are simple but not always easy to follow or understand. We will take the guesswork out of the equation by providing documentation which lays out the entire process as well as training and support to our new and existing partners and their teams.
Our Professional Services
- FULL IMPLEMENTATION SUPPORT from START to FINISH
- PRE-SALES ENGINEERING
- PRE-QUOTE SITE SURVEY SUPPORT
- SUPPORT WITH SALES QUOTE PREPARATION
- PORTING SUPPORT
- CONFIGURATION ASSISTANCE
- PROFESSIONAL GREETINGS DESIGN
- PROFESSIONAL GREETING RECORDING
- CUSTOMIZED MESSAGE ON HOLD RECORDING
- END USER or ADMINISTRATIVE PORTAL TRAINING via WEBINAR
- TELEPHONE ETIQUETTE TRAINING FOR YOUR CLIENTS
- CUSTOMER SERVICE/BUSINESS ETIQUETTE TRAINING WORKSHOPS FOR YOUR CLIENTS via WEBINAR