Pharmacies & IVR Integrations

The Right Choice For Your Pharmacy!


With solutions deployed in more than 20,000 organizations worldwide, Medtel hosts our platforms to a variety of vertical markets. One of our focused markets is the pharmaceutical industry where we have been able to meet the needs specified to a pharmacy application. Whether we are working with a stand-alone pharmacy or a chain which requires connectivity from site to site, Medtel has the solution for you!

Feature Options


• IVR Integration
• Professional Voice Recorded Company Greetings
• Multiple Greeting Options For Effective Call Routing, 300 Auto Attendants
• Full Contact Center Application, 200 Agents With Skills Based Routing
• Call Reporting For Agent/Team Tracking And Analysis
• Multiple User Devices (Desk Phone, Soft Phone, Mobile App)
• Synchronize With Outlook/Gmail Contacts
• Browser Based Operator Console
• Customized Message/Marketing On Hold
• Custom End User And Administrative Portal Training
• Call Recording
• Voice Mail To E-Mail

Telehealth, Telepharmacy , and Teleconsulting

 

• Enhances pharmacy engagement with their patients
• Expands quality care between licensed Pharmacists, Doctors, and patients
• Conduct two or three way conversation via video with the patient, doctor and pharmacist

Let’s Connect