Medical Phone Systems
Reliable, secure, and cost-effective phone systems for healthcare providers.
Healthcare Phone Systems
Delivering a positive patient experience is important for healthcare organizations that recognize the value of patient satisfaction. Hospitals, healthcare practices, and medical offices rely on dependable phone service for daily interactions and communications.
Medtel Communications is trusted provider of medical and healthcare phone systems. Medtel combines the essential features of our cloud-based, VoIP (Voice over IP) phone service, IVR (Interactive Voice Response), and powerful Unified Communications tools to support healthcare practices of all sizes.
Better for Patients and Customers
- Calls are always answered.
- Menus are easy to navigate.
- Less time spent on hold.
Business Benefits
- Stay up to date with latest technology.
- Get more features and functionality for less.
- Keep patients informed with relevant messages.
Medical Phone System Features
Cloud-Based Technology
Eliminate the need for expensive hardware. With Medtel, system upgrades and software updates are automatic.
Business Continuity
Calls are automatically forwarded to a designated number or location in the event of an outage or unplanned downtime.
Medtel Insights
Get an easy-to-read dashboard and a real-time view of your phone system activity with the Medtel Insights portal.
Easy To Configure
Automated attendants, customizable greetings, menus, and efficient call routing.
Multi-Site Support
Multiple locations can be connected easily and managed through a single system.
Mobility Between Devices
Make and receive calls from your desk phone, mobile device, or computer.
HIPAA and BAA Compliant
Medtel’s Business Phone solution is HIPAA-compliant. The HIPAA Business Associate Agreement (BAA) Program delivers assurance to healthcare organizations that Medtel has implemented the Health Insurance Portability and Accountability Act.
Our HIPAA-compliant solution ensures that customer calls and messages are secure with encryption in transit, protecting patient data and guarding against unauthorized access to protected health information.
I was impressed with the Medtel Communications’ staff, especially how they actively listened to us so they could understand what our communication problems were. After meeting with us, they made recommendations based on what we needed and made sure we could easily expand our system in future. Our phone system was fully customized when we received it, and since day one, we have had a very successful business relationship with Medtel because they not only worked within our schedule, but they are always accessible and reachable when it comes to service questions.
Johnny Patel
Pharmacy Manager
Herndon Pharmacy & Medical Supply
