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Medtel Communications Technical Support

General Tech Support

General Tech Support

Our technicians are available for immediate assistance during business hours, Monday-Friday 8am-8pm EST.

Call 800.404.9941 for urgent issues or general tech support questions.

Submit a support ticket from this web page using the form below. Please submit a ticket or email support for non-urgent issues only.

After-Hours Support

24/7 Emergency After-Hours Support

Our technicians are on call 24/7 for Medtel service-related interruptions or outages.

To request emergency after-hours assistance (evening, weekend, or holiday), call 800.404.9941

Emergency after-hours support should be reserved for service-affecting issues only.

After-Hours Support

Non-Emergency After-Hours Support

To request non-emergency after-hours assistance (evening, weekend, or holiday):

Submit a support ticket from this web page using the form below.

The information included on this website is for informational purposes only. By submitting your mobile number, you agree to receive calls, texts, or emails from Medtel Communications LLC. Text message & data rates may apply. Message frequency may vary. You can opt-out any time by replying STOP. Click to view our Privacy Policy. Call 800-434-8358 for further assistance.

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