Medtel’s installation time for both M-Cloud and IVR services typically ranges from 30-45 days on average. Expedited installation is available upon request but is dependent on customer readiness.

Medtel System Implementation Process
The time frame includes the following steps:

  • Design Session
  • System Design & Configuration
  • System Installation & Testing
  • Training

You can prepare for the Design Session by gathering the information listed below.

Get Ready for the Design Session:

  • Copy of your most recent phone bill
  • Name of your current Internet Service Provider
  • All phone numbers that will be impacted by the change
  • List of user extensions (workstations and users)