Pharmacy Education Center
Industry best practices, tips and tricks, and much more.
Leveraging Your IVR as a Marketing Tool
Whether you’re introducing new services, promoting seasonal health products, or building patient loyalty, your IVR system can be a powerful tool to help you execute your marketing strategy effectively.
Pharmacy Phone & IVR: Best Practices for Improving Efficiency and Patient Experience
Join as our experts explore ways to manage call volume and better support your team all while reducing wait times and improving your patients’ experiences.
Transitioning Your Pharmacy from Copper Wire Landlines
As technology advances, traditional copper landlines are being phased out in favor of modern telecommunications solutions like fiber optics and VoIP (Voice over Internet Protocol). Learn more about the opportunities this shift presents and how you can plan to minimize disruptions should you take the leap.
Leveraging Your Pharmacy IVR to Tackle the Busy Season
To help you leverage your IVR to tackle the busy season, we’ve compiled a list of IVR tips to help you maximize efficiency and keep your pharmacy running smoothly during the busiest times.
