Testimonials

I give Korey and his team at Medtel the highest possible recommendation for implementing and working through the setup needed to create a new VOIP phone system network. We had to switch to Medtel because our carrier for the past several decades was abandoning their old legacy format phone system, with no alternative from them given at that time. We also decided to combine our three pharmacies across two different campuses that were physically separate by 160 miles, and the better part of an entire state at the same time. We had numerous obstacles as a result of our legacy carrier, and this new configuration. Korey and his team worked tirelessly to get us to where we needed to be — even when often we didn’t know where that needed to be. I would recommend working with Korey and his team anytime and every time.

Ted Adam Green, R.Ph.
Director of Pharmacy Informatics
ElderCare Pharmacy

We recently were approached by Medtel to upgrade our phone system of 25 years. I was reluctant to switch to VoIP phones, afraid the process would be complicated, and it just really wasn’t necessary. Medtel made the process so seamless and easy, that I can’t believe we didn’t do it earlier. Korey, our technical contact, is super quick to respond if we need any updates. The flexibility that the new phones bring has reduced the number of ring interruptions that we experience during the day. Medtel even handled all the aspects of transferring numbers from our old carrier. We could not be more pleased. Overall, it was a wonderful experience.

Sandra Alcorn
Vice President of Operations
Roto-Plate Inc.

We recently migrated our legacy phone systems to Medtel’s M-Cloud Business Phone System. We chose Medtel because we were looking for a multi-office telephone service that meets URAC reporting standards. The entire process from reviewing the requirements, to performing PoC, finalizing the design, and migrating the phone system into Medtel, has exceeded our expectations. The Medtel team gave us a great first impression during the requirements review and along with timely and accurate responses to our questions. Medtel made things easy by helping us meet our aggressive timeline — all for a fair price. The result was a seamless migration from our legacy phone system, and our users like the modern features and integrations the platform provides. Medtel’s focus on making the deployment successful and commitment from their team to resolve potential roadblocks made the experience extremely pleasant and organized. I would recommend Medtel Communications to businesses of all sizes and industries.

Chirag Shah
Director of Information System
InfuCare Rx

From the first day our phones were installed, Medtel Communications’ phone service has been seamless. It’s flexible, easy to configure and has lots of features that our old phone system never had. When it comes to their customer support, they are always fast and friendly with their responses, and they’re always professional and prompt whenever we need information and support. Our new phone system’s mobile app gives our employees the flexibility to work on-the-go, which is something we never had before. Between the new phones, the mobile application, and the new features we’re now using, I wish we had known about Medtel Communications years ago.

Mackie Knight
Director of Operations
iBusiness Solutions

When we first signed on with Medtel Communications in 2000, we needed a communications solution provider that would not only accommodate our needs, but would also be dedicated to develop new and innovative communication products and software that would give us a competitive edge. Since day one, they have been a dedicated partner to the project and observed our business processes so they could fully evaluate how we could help improve our communications efficiency and work flow. Their expertise and innovative products have helped us to be more cost effective and competitive in our marketplace and have assisted us in monitoring and protecting our clients 24×7.

Kevin G. McGarry
Manager, Technical Support Engineering , Black Box Network Services

I was impressed with the Medtel Communications’ staff, especially how they actively listened to us so they could understand what our communication problems were. After meeting with us, they made recommendations based on what we needed and made sure we could easily expand our system in future. Our phone system was fully customized when we received it, and since day one, we have had a very successful business relationship with Medtel because they not only worked within our schedule, but they are always accessible and reachable when it comes to service questions.

Johnny Patel
Pharmacy Manager
Herndon Pharmacy & Medical Supply

We have been using Medtel Communications’ (formerly Teltronics) products since 1995. Certainly, over the years, our business has continued to change. Because Medtel Communications’ products and services have evolved to accommodate our needs, we have been able to continue to provide our customers a significantly better level of service. As a result, we have been very pleased with the quality of Medtel Communications’ business telephone systems. Above all, due to their focus on best practices and having quality assurance programs. Most noteworthy, when we need their service and support, they are always there for us.

Michael A. Rossi
IT Site Manager
Fiskars Group

Contra Costa County, CA, is a long-time user of Medtel Communications’ products. Our relationship began 27 years ago when we purchased our first 20-20 switch. As our organization and the telecommunication industry have changed, our service needs have evolved as well. Medtel Communications has been our choice from complete, fork-lift installations to VoIP enhancements to our systems. In our continuing quest to find the most flexible and reliable communications products for our business, we have been hard-pressed to find a solution competitive to the Medtel Communications’ switching products. Their switching products time and time again, fit our needs.

Ed Woo
Chief Information Officer
Contra Costa County